Service Lines

The four service lines the factory delivers. Each has a standard production process, deliverable contract, and publishing target. Pick the right line at request creation — everything downstream follows.

Service Lines

The Talent Factory delivers four distinct service lines. Each is its own standardized product with a defined intake form, production process, deliverable contract, and publishing target. Pick the right line at request creation — everything downstream (template, assignee, methodology, publishing) follows.

Line One-liner Primary deliverable Lead role Status
Enterprise Architecture Catalog + diagram a client's IT/business landscape using LeanIX methodology, publish to JCT portail. LeanIX CSV catalog + interactive HTML diagrams Edward (Enterprise Architect, agent-ea) Mature — reference pattern
Talent Factory Build Build a new custom digital talent for a client's use case (e.g., a PLB-specific extraction agent). Deployed digital talent package Production line operators Active — 3 talents shipped
Consulting / Process Review Process audit, lifecycle design, methodology work on the client's own operations. Process design memo + decision record Philippe (Process Consultant) Active — REQ-CONS pipeline
R&D / Evaluation Evaluate a tool, framework, market, or trend for adoption — internal or for client. Eval scorecard + Go/No-go decision Riley (R&D Analyst) Active — RD pipeline

How a request maps to a service line

When a request lands (intake via REQ-CONS-006 lifecycle):

  1. Camille (intake) classifies which service line it belongs to using the One-liner / Primary deliverable column above.
  2. /request-create is invoked with the matching template (--service=ea, --service=talent, --service=consulting, --service=rd).
  3. The request folder is scaffolded with the line-specific structure (inputs, process, output expectations).
  4. The lead role for that line is auto-assigned.
  5. Production follows the service line's standard process.
  6. Publication follows the service line's standard target.

Why this matters

Without standard service lines, every request is bespoke — we re-decide structure, process, and publishing for each one. With them:

  • Clients get predictable deliverables (they know what they're buying).
  • The factory gets repeatable production (we know how to build it).
  • The intranet renders consistent views per line (Architecture catalog, Talent spec, Process review, Evaluation card).
  • New requests pick a line and inherit everything.

See also

  • /request-create — scaffolds a new request, asks for service line first
  • TFD-009 — request/order folder standard
  • TFD-017 — JCT portail architecture (publishing target for EA + Talent lines)
  • REQ-CONS-006 — intake lifecycle design (governs how requests reach a service line)